Conceptual design: What's that?
A report outlining a conceptual design should address issues such as:
1. Definition of the application area
- Describe the setting in which the proposed application would be used. The scenario should be based on one of the cases presented in the course. If the description in the case study is not suficciently detailed for your purposes with respect to certain aspects, you may fill in the blanks by making assumptions about those aspects, but make sure your assumptions plausible and be explicit too!
- Which activities in the setting are you focusing on?
- Why did you decide on those aspects?
- Which actors will be affected by the application?
- What kind of activities do the people do?
- What are the sources of complexity in their work?
- What are the actors in the setting trying to do? What are their succes criteria?
- How do they cooperate now? By means of what?
2. Discussion of design options
Discuss the issues of coordination and integration facinf actors in this setting.
- Which complexities in their coordinative work are you focusing on? What makes coordination difficult, uncertain, unpredictable, uncontrollable, burdensome, boring, costly, unsafe, dangerous?
- How could different forms of IT address these complexites and other issues?
- How will the different design options impact on what the actors in the setting are trying to do?
- How will the planned system affect their work and their interactions?
- What are the costs and benefits of the different design options? Will the solution(s) affect different actors differently?
- Discuss the options in view of the possibilities and problems discussed in the literature (compendium).
- Which organizational changes (changing division of labor, changing physical position, etc.) would be required to make different solutions work? Could organizational changes be a solution even without IT?
3. Outline design of the system
Specify the requirements of the system.
- In which ways does it support actors in the setting?
- What is your rationale for deciding on these and not other options.
- Specification of functionality. What does the system do?
- System architecture: Which modules (or functional units) does the system consist of? Are the modules distributed over multiple devices, and, if so, on which physical devices do the different modules reside? How, what, when do modules communicate?
- Interaction design. How are coordinative parameters to be represented to actors? By means of which devices and sensory modalities?